We’re not here to ruin your bathtime or your day. If something arrives broken, busted or just not vibing with your soul, we’ve got your back. Our 100% Happiness Guarantee means we’ll happily refund or replace any faulty products, or sort things out if you're genuinely not feelin’ it. Just email us at sarah@saltyvibesco.com.au within 30 days of receiving your order, and we’ll make it right. Pinky promise.

Where do you ship?
Everywhere in Australia. International is coming soon. If you’re desperate and overseas, email us and we’ll try to sort you out.

How much is shipping?
$5 flat rate within Australia because we bloody love ya.

How long does shipping take?
We make & pack orders within 1–2 business days (with the exception of crazy busy sales periods when it can sit around 4-5days). Standard delivery is 2–5 business days depending on how deep in the sticks you live. 

How can I track my order?
Once your order ships, you’ll get a tracking number by email. Click the link and watch your salty goodies make their way to you in real time(unless Mercury retrograde eats the tracking updates, in which case, patience is your new ritual).

Can I change my order once I’ve submitted it?
Email us ASAP at sarah@saltyvibesco.com.au. If we haven’t packed or shipped it yet, we can make changes. If it’s already been sent, it’s too late — but you can always place another order if your heart(or nervous system) demands it.

Here is a link to our shipping policy shipping policy.

Which payment methods are accepted?
We accept major credit cards(Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, Shop Pay and Afterpay. If you’ve got a modern way to throw money at us, we’ll probably take it.

Do you offer Afterpay?
Hell yes. Because sometimes self-care can’t wait until payday.

Can I return my order if I change my mind?
Sorry babe, all sales are final. We don’t offer refunds or returns for change of mind, scent regret or because your inner critic told you to stop buying nice things. Our products are handmade in small batches and released in limited drops, so once they’re yours, they’re yours.

What if my order arrives damaged, broken, or something’s missing?
If something arrives damaged or faulty, our 100% Happiness Guarantee has you covered. That means we’ll happily refund, replace, or sort it out if you’re genuinely not feelin’ it. All you need to do is email sarah@saltyvibesco.com.au with your order number wihin 30 days of receiving it + a pic if needed, and we’ll make it right. Pinky promise.

What if I don’t like the scent I picked?
We get it — scent is personal. But because everything is made in small runs and handled with love, we can’t take returns for scent preference or “I thought lavender was my vibe but turns out it makes me want to punch a wall.” We recommend starting with the blend that screams your current mood and trusting your salty instincts.

Do you offer exchanges?
Not officially. But if something’s gone wrong(damaged, missing, faulty), we’ll replace it. If it’s just that you don’t vibe with what you picked, we’ll try our best to suggest another blend that might be more your speed next time.

Want to know more? Check out the returns policy.

Can I send your products as a gift?
Hell yes. Tick“This is a gift” at checkout and we’ll leave out the invoice. Perfect for emotionally fragile birthdays or salty breakups.

Can I add a personal note?
Yep. Write it in the notes at checkout and we’ll scribble it into the packaging(in pretty cursive, of course).

Do you offer gift cards?
We sure do. Because sometimes the best gift you can give a mate on the verge is the freedom to pick their own salty poison.

Can I build my own bundle?
Yup, head to our‘Build Your Own Bundle’ page and you’ll score 20% off when you choose 4 or more products.

What is Salty Vibes?
We’re Australia’s sassiest, sweariest self-care brand. We honour the fact that life is chaotic, you’re doing your best and sometimes all you can do is run a bath, light a wick, roll on some oils and say“f*ck it, this is enough.” Because it is.

Where are your products made?
Every single product is handblended, handpoured and handpacked right here in South Australia. No dodgy mass-produced imports or shady supply chains. Just our little family/real humans making small batch good sh*t.

How can I sign up to the mailing list?
Scroll to the bottom of our site or wait for the salty pop-up that rudely interrupts your scrolling. Drop your email in the box and we’ll slide into your inbox with new blends, limited drops, discounts and unhinged love letters.

What’s your privacy policy?
We’re salty, not shady. We’ll never sell your data, flog your email, or stalk your search history. Your info is only used to send you orders, updates, and salty spam you actually want. You can unsubscribe anytime(but we’ll cry salty tears if you do).

Why do you have seven vibes?
Because life has at least seven moods a day and we’re sick of pretending otherwise. Some days you’re zen, some days you’re feral, some days you’re screaming into your steering wheel and then crying in the Woolies car park. We designed seven distinct vibes so no matter which emotional rollercoaster you’re on, there’s a blend to match. Think of them as your salty support crew: portable, swear-laden coping mechanisms for whatever life throws atcha.

What are the seven vibes?

• FML – For when life feels like a flaming bin fire.
• WTAF – Helps you stay grounded when sh*t makes zero sense.
• YOU – A reminder that you f*cking rock (even if you don’t feel it today).
• SORE – Good for post-gym, cramps, or when you slept like a pretzel. (Not for pregnancy/kids/breastfeeding).
• CHILL – For stress, anxiety, or sky-high cortisol levels.
• ZERO – Helps you give less f*cks when life and people are testing your last nerve. 
• LEAVE –Clears bad vibes, energy vampires and petty drama out of your aura.
  
  

What do they actually do?
Each vibe is centred around a specific essential oil blend. Some products are paired with magnesium and salt magic(depending on the format — bath, roller, oil, candle). They don’t cure your life completely, but they do:

• Support your nervous system so you stop spiralling.
• Relax your body when it’s fried, twitchy, or PMS-ing.
• Shift your mood via your nose-brain connection (aka aromatherapy wizardry).
• Give you a ritual — a reason to pause, soak, roll, or light a damn candle instead of doom-scrolling.

The result? You feel calmer, softer, less murdery, more human. And sometimes that’s enough.

Are your products natural?
Yep — 100% natural, babe. We don’t mess around with synthetic crap We’re also proudly free from:

• Artificial fragrances (fake strawberry can stay in the ‘90s lip gloss drawer)
• Preservatives (no weird shelf-stable witchcraft)
• Parabens (because… ew)
• Sulphates (the bubble bullsh*t that strips your skin)
• Glitter (it’s not 2003 and you’re not Nikki Webster)
  
  

Do you test on animals? Are you cruelty-free?
We don’t test on animals, unless you count emotionally exhausted humans. All our products are 100% cruelty-free. No fluffy friends were harmed in the making of your salty saviours.

Are your products gluten-free and vegan?
Yes, our products are gluten-free and vegan. We only stick to natural salts, oils and plant-based ingredients. 

Can I use your products while pregnant?
Mostly yes, but with exceptions. All blends are pregnancy-safe except SORE, which contains wintergreen and peppermint(not recommended for pregnancy, breastfeeding, or kids under 12). If you’re pregnant, breastfeeding, on medication, or not sure, always check with your GP or midwife first. We’re bath witches, not doctors.

Are your products safe for sensitive skin / eczema / dermatitis?
Most salty legends with sensitive skin find our blends soothing AF but everyone’s epidermis has its own drama. Magnesium can sting on broken or freshly shaved skin, and essential oils are potent little beasts. Always patch test first and if your skin’s in crisis mode, start with a foot soak before diving in.

Can I use your products with medication or health conditions?
We’re salty witches, not doctors. While everything is natural, if you’re unsure, check in with your GP or trusted healthcare pro before adding salty rituals to your routine.

Why bath salts though?
Because your nervous system is screaming, your shoulders are in your ears and your brain’s running like Windows‘95. Magnesium bath salts = therapy you can lie down for.

What’s in them?
Sea salt + epsom salt + himalayan pink salt, boosted with magnesium chloride, coconut oil and pure essential oils. No sulphates, parabens, fillers or glitter(we’re not Nikki Webster circa 2003).

Do they actually work?
Yep. Magnesium absorbs through your skin to relieve tension and stress. Essential oils work through your nose-brain connection to shift your mood. Getting in the damn bath? Magic, baby.

How much do I use them?
The whole damn 100g pack or a big, unapologetic handful.

How long should I soak?
20–40 minutes. Or until you’ve forgotten what day it is.

Will they help with cramps, headaches, heartbreak, rage blackouts?
Our salts aren’t a cure, but a ritual. Magnesium has been known to help with pain and inflammation, aromatherapy can boost your mood and sitting in the tub until you’re pruney? Revolutionary.

Are they pregnancy/kids/sensitive skin safe?

• All blends are pregnancy-safe except SORE (contains wintergreen + peppermint).
• Not for kids under 12.
• Always patch test if you’re sensitive.
• Avoid freshly shaved/waxed skin unless you’re into pain.
  
  

Do they stain the bath?
Nope. No dyes, no glitter. But you night want to rinse the tub after if there’s any residual salts.

I don’t have a bath tub?
These babies work great as a foot soak(use ¼ pack), shower steamer or even sprinkle in a bowl and leave out in the open as a naturally scented room diffuser.

My salts arrived clumpy/slushy. What do I do?
This is totally normal. Smash‘em up, stir‘em up and use as normal. They still work, just less photogenic.

What is the shelf life?
Use within 12 months of opening. Store sealed, cool and dry.

Why bath salts though?
Because your nervous system is screaming, your shoulders are in your ears and your brain’s running like Windows‘95. Magnesium bath salts = therapy you can lie down for.

What’s in them?
Sea salt + epsom salt + himalayan pink salt, boosted with magnesium chloride, coconut oil and pure essential oils. No sulphates, parabens, fillers or glitter(we’re not Nikki Webster circa 2003).

Do they actually work?
Yep. Magnesium absorbs through your skin to relieve tension and stress. Essential oils work through your nose-brain connection to shift your mood. Getting in the damn bath? Magic, baby.

How much do I use them?
The whole damn 100g pack or a big, unapologetic handful.

How long should I soak?
20–40 minutes. Or until you’ve forgotten what day it is.

Will they help with cramps, headaches, heartbreak, rage blackouts?
Our salts aren’t a cure, but a ritual. Magnesium has been known to help with pain and inflammation, aromatherapy can boost your mood and sitting in the tub until you’re pruney? Revolutionary.

Are they pregnancy/kids/sensitive skin safe?

• All blends are pregnancy-safe except SORE (contains wintergreen + peppermint).
• Not for kids under 12.
• Always patch test if you’re sensitive.
• Avoid freshly shaved/waxed skin unless you’re into pain.
  
  

Do they stain the bath?
Nope. No dyes, no glitter. But you night want to rinse the tub after if there’s any residual salts.

I don’t have a bath tub?
These babies work great as a foot soak(use ¼ pack), shower steamer or even sprinkle in a bowl and leave out in the open as a naturally scented room diffuser.

My salts arrived clumpy/slushy. What do I do?
This is totally normal. Smash‘em up, stir‘em up and use as normal. They still work, just less photogenic.

What is the shelf life?
Use within 12 months of opening. Store sealed, cool and dry.

What are your candles made out of?
Our candles are crafted from 100% natural soy wax(none of that paraffin nastiness), blended with premium natural fragrance oils that smell like therapy but better. Each one is poured into a recyclable glass jar with a lead-free cotton wick for a clean burn.

How do I get that sexy, even burn?
First burn is everything, babe. Let it flicker for 2–3 hours(or until the melt pool hits the glass edge), then snuff. After that, keep the wick trimmed to ~5mm. Do this to avoid tunnelling.

Why does my soy look frosty/spotty/rough on top?
That’s soy being soy. Natural wax sometimes“frosts” or pulls from the glass. It’s purely cosmetic and won’t mess with the burn or scent.

Help—my candle tunnelled!
No stress. Trim the wick, pop on a little foil hat(hole in the middle), burn 30–60 mins to re-set the top, then carry on with proper burn times. Candle rehab = complete.

I’m seeing soot. Is that normal?
A little smoke-kiss on first light is fine. But if it’s full-on sooty, your wick’s too long or your candle’s in a draft. Trim to 5mm, move it away from open windows/fans, and keep burns max 3–4 hours. Sorted.

The scent isn’t punching me in the face. Why?
Scent throw depends on room size, airflow and burn time. Let it reach a full melt pool, try a smaller room and don’t nose-dive into the jar(nose-blindness is real). We cure every candle before shipping so they’re ready to party. Just give them that first long burn.

My candle arrived a bit sweaty/soft. Is it broken?
Nah, that’s just warm weather being dramatic. Dab off any“sweat” with a tissue and let it chill somewhere cool. It won’t affect performance.

How long will the candle last?
Depends on wick discipline and room vibes. A 200g jar typically gets ~30–40 hours. Trim the wick, don’t marathon-burn and you’ll squeeze every last glorious hour out.

Are soy candles safe for pets/kids?
While natural and safe, use common sense: burn out of reach of young kiddos, never leave unattended, ventilate rooms and snuff before nap time or playtime. Pets + open flames = instant nope.

Any hard-and-fast burn rules?
Yep:

• Trim wick to ~5mm before every light
• First burn = 2–3 hours so the wax remembers to melt edge-to-edge (no sad wax canyon)
• Keep away from drafts, curtains + flammable nonsense
• Max 3–4 hours per burn
• Stop with ~1cm wax left (safety first, legend)
  

Can I reuse the jar?
100%. Freeze to pop out wax leftovers or soak in hot water, wash with soapy suds and rehome as a planter, pen pot, makeup brush hut… whatever sparks joy.

Can I light more than one candle at once?
Go wild. Layer scents to create your own vibe, just keep them a safe distance apart and supervised.

Do you do refills?
Not yet, but we’re working on it. If you’re keen, slide into our DMs/email and we’ll tell you how close we are.

I don’t love the scent I chose—do you offer returns?
If it’s unused and within our returns window, we’ve gotchu. If you lit it, we can’t resell but email us anyway and we’ll try to help with a scent swap rec.

(See our Returns Policy for the boring-but-important stuff.)

How do I actually use a bath or body oil?

• Body: On damp skin (post-shower or bath), warm a few drops in your palms and glide it on. Damp skin = faster soak-in.
• Bath: Add 1–2 tsp (5–10 mL) under running water, swish, then slide into the tub like a silky dolphin.
• Bonus uses: Luxe massage oil, on thirsty elbows/knees/cuticles, on the face but only if your skin actually likes oils.
  

What’s actually in the base oils(and why should I care)?

• Jojoba = balances and nourishes without clogging pores (basically fake sebum that your skin eats up).
• Coconut = locks in moisture and keeps you softer than a marshmallow in therapy.
• Olive = rich in fatty acids that keep skin smooth, calm and less reptilian.
  

Together they’re a hydration ménage-à-trois.

Do the essential oils do anything or just smell good?
Both. Each blend is packed with pure essential oils chosen for their aromatic superpowers(like lavender for calm, citrus for uplift, eucalyptus for clarity). They shift your vibe while making you smell like you’ve got your life together.

Can I travel with it?
Yes, the 100 mL size is carry-on friendly. TSA-approved emotional support oil.

Is it going to leave me greasy or wreck my sheets?
Nope. It absorbs fast(especially on damp skin) with no greasy residue. Just let it sink before you wriggle into fancy fabrics.

How strong is the scent?
A plant-oil base + our signature essential oil blend at 4% dilution = strong enough to bring mood-shifting vibes, soft enough not to overwhelm your senses.

Can I layer it with perfume or other products?
Totally. The scent sits close to the skin, so it won’t fight with your perfume. Just let it absorb before you go wild with sprays and lotions.

Is it safe for pregnancy/kids/sensitive skin?
It’s pre-diluted, but always patch test first. This is for external use only so avoid eyes and broken skin. If you’re pregnant, breastfeeding, using on little legends or on blood thinners, skip SORE(it contains wintergreen, and that’s a no). If your blend has citrus oils, avoid sunbaking on freshly oiled skin(photosensitivity is real). When in doubt, chat with a healthcare pro.

Will it make my bath slippery?
Bathtubs can get a bit sassy when you pour oil in there. So step carefully and give it a quick wipe after.

How long will it last?
A 100 mL bottle = about 50–100 full-body applications or 10–20 baths, depending on how obsessive you are with it.

How do I use magnesium spray and how much?
Spray onto legs, soles of feet, arms, or tummy(5–10 sprays), rub in, breathe, chill. New to mag spray? Start small(3–5 sprays) and work up. Avoid eyes, cuts, freshly shaved skin, and delicate zones unless you’re into pain.

WTF is elemental magnesium(and why should I care)?
Not all magnesium sprays are created equal. Lots of brands pad their labels with big, fancy magnesium figures that look impressive but don’t translate to results. Elemental magnesium is the actual magnesium your body can use. It’s involved in over 300 biochemical reactions in your body and helps muscles relax after they contract, calms your nervous system, supports melatonin production for sleep and even keeps your stress hormones in check. If you’re low on it(spoiler: most people are), you’ll feel it as cramps, restless legs, stress, anxiety and sh*t sleep.

How does it work through the skin?
Enter transdermal absorption: magnesium passes through the epidermis straight into your bloodstream, skipping the digestive system. Why does that matter? Oral magnesium supplements can get lost in digestion or give you gut drama; transdermal goes right to the source. Faster uptake, fewer side effects and direct relief for sore muscles, stress, and sleep struggles.

Will it help me sleep better?
You betcha. Magnesium can help regulate your circadian rhythm, reduces night-time restlessness and promotes deep, restorative sleep. Less counting sheep, more shut eye.

There’s a sticky/salty feel or white residue—what’s the deal?
It’s a mineral brine. A slight tacky feel or salt crystals after drying is normal. Spray on damp skin for faster absorption, or rinse after 20–30 mins if you want a totally clean finish.

Is this safe for pregnancy/kids/sensitive skin?
Patch test first. External use only. If pregnant, breastfeeding, or using on kids, start tiny(1–2 sprays, diluted). Not for babies. If you’ve got kidney issues or are on medication, check with your healthcare pro before regular use.

Can I use it daily?
Yep, daily is ideal. Magnesium is water-soluble, which means your body uses what it needs and excretes the rest. Regular use = consistent results.

Can it replace oral magnesium supplements?
Depends on your needs. For many people, transdermal is enough. For others(with very low levels), it works best alongside dietary sources or oral supplements. Think of the spray as the fastest, least-fussy way to top up your tank.

How long until I notice results?
Some people feel relaxed after the first use(the muscle ease + tingles are a giveaway). For sleep support, give it a week or two of consistent use before you judge. Though word on the salty street is that it works its magic pretty damn quickly.

Do you offer wholesale or stockists?
You betcha. We love being stocked in legendary little boutiques, day spas, online gifting platforms, and stores with a bit of an edge. Email sarah@saltyvibes.com.au with the subject line: “Let’s Get Salty.”

Do you do custom orders or private label?
If you’ve got a vision, budget or deranged product idea, hit us up. We’re open to collabs, custom label jobs or white-label services if it fits the brand (and we vibe with you).

Do you do collabs / PR / UGC gifting?
We’re down for collabs that vibe with our ethos. If you’re a creator, writer, witch, or human who can spread the salty gospel in a way that feels fun and authentic, email sarah@saltyvibesco.com.au. Spammy influencers = instant nope.

I want to leave a review for your products — how do I do that?
Head to the product page of choice, scroll down and click on‘Write a review’. You can also DM us, scream it in our private Facebook or Instagram group, or tattoo it on your forehead — we love feedback in all forms.

Why are there so many swear words?
Because we live in a society that takes shit way too seriously and‘golly gosh’ just doesn’t cut it anymore. Swearing is cathartic, empowering and sometimes the only thing stopping us from slapping a coworker. If the word‘f*ck’ offends you more than burnout culture and body wash with microplastics, this might not be your brand, babe.

Do you have unscented product options?
Not yet. Our whole thing is that our salts smell like a coping mechanism. But if enough sensitive-nose angels request it, we’ll consider a blend with zero essential oils.

Will this help my anxiety / insomnia / breakup spiral / full moon breakdown?
Look, we’re not therapists, doctors or astrologers. We’re just emotionally unstable people who believe in the power of really fcking good self care products that also drop a lot of F-bombs. Do they help? Yeah — baths, rollers, candles, and oils can calm your nervous system, shift your mood, and give you a ritual to cling to when life feels like a bin fire. But if you’re dealing with the heavy sht, please don’t just soak it away. Book in with your doctor, therapist or another trusted professional. We’ll happily be your sweary sidekick, but we’re not a replacement for real support.

Do you have a physical store I can visit?
Not yet, but we’re stocked in some damn good boutiques around Australia. Give us a bell via email and we’ll suggest somewhere near you.

How should I store my products?
Keep them cool, dry and sealed tight. Humidity is the enemy of salts(they clump), light messes with oils, and candles don’t like being left to sweat it out in the Aussie sun. 

How long do your products last?
Best used within 12 months of opening if stored correctly.

Is your packaging recyclable/compostable?
Our glass jars and roller bottles are recyclable(once you remove the labels). The pouches are trickier(soft plastics in Aus are still a sh*tshow), but we’re working with suppliers to upgrade. We’ll switch things up as soon as better options exist.

How are you reducing waste?
We keep everything small-batch, which means no dusty old overstock or landfill-destined product graveyards. Packaging is minimal and as planet-friendly as possible. Zero greenwashing here.